Testimonials

I can’t thank the staff at willows enough. My life had been turned completely upside down when my mum passed away when I was 10 days from having my son. I was struggling so much to even function yet they were so patient, caring and kind to me. They didn’t put any pressure on me when I was struggling to find a way to pay for their services and reassured me that mum was in safe hands. They treated my mum with respect and unlike other funeral directors, they let me pay for embalming so I could see her even though mum was a direct cremation. Most places don’t let you have the choice if you go down the direct cremation route. I found it so hard to find the words to explain at the time how grateful I am. Now I have the strength, thank you with all my heart for everything you all did for not only mum but me also. You made the worst time of my life that bit easier.

Elissa, Lorne, Barbara and the whole team at willows were brilliant. Mum passed suddenly and unexpectedly so we were in complete shock trying to pick a funeral directors and I'd never had to do anything like this before. We wanted an independent company and something felt right about willows so we went with them. We were so glad we did. They were brilliant. So patient with us, anticipating our needs, and nothing was too much for them. We had way more people at the funeral than expected and they sorted out everything without us even realising. We had a last minute change with the person leading the service and they sorted things compassionately and efficiently. They even thought to give us mum's ashes in a lovely bag in mum's favourite colour. And we loved the silver cars! If it's not too grim to say, I'd use them again unreservedly and have already recommended them to so many.

Well what can we say , what an amazing company from start to finish . Thank you so much for your excellent service you gave us when organising my mum funeral .

We could not recommend Willows Funeral Service enough. Barbara and team were exceptional and we could not fault any part of the service given. Emma the celebrant was amazing. She was extremely friendly, caring and professional. Thanks again to Willows for giving such a beautiful service and helping the family in what was a difficult time.

Thanks to all at Willows for your respectful and kindly way of dealing with every aspect of arranging and conducting my mum's funeral and for offering us a choice of celebrants from which we chose Claire Robinson who was perfect for us. We felt reassured and confident at all times that everything would go smoothly and it did.

We instructed Willows to be the Funeral Directors for my son Joe. They did an amazing job, Elissa and Holly were so professional, kind and helpful, nothing was too much trouble, They looked after Joe and us so well, we were allowed to visit anytime we wanted, The office was welcoming and homely , Thank you for everything you did , The Service was beautiful, you did Joe proud.

Willows did an amazing job for my Brother who was buried on Tuesday. Everyone has been so nice, professional, very knowledgeable and just amazing kind people. I want to say a big thank you to Elissa and Holly for making this whole arrangement so beautiful. They are so funny and kind, I've sat chatting with them for ages lol. They are the sweetest Girls ever. We always have a laugh, especially in the toughest circumstances. I always came out feeling a lot better. I also want to thank Ashley for conducting the funeral. He made it so easy for me and was very polite and nice. Willows got a lady called Nuala Geary (celebrant), who performed such a beautiful service and burial. Nuala made it so easy for me and I knew my brother was in Safe Hands. I don't think I could get anybody better!! I recommend her to anybody!!!! A big thank you again Willows it means everything to me for what you did for Joe. I shall be back to discuss the headstone and just for a chit-chat with the girls ?.

Today my father was cremated and Willows were the allocated funeral parlour. I have to say from start to finish they have been exceptional, they helped us sort everything from the moment Dad passed to today, the day of his funeral. A special thankyou to Ashley, who kept me up to date with things and rang often to check that all the information was correct and that nothing needed changing. A true genuine caring kind hearted company to work with.

Willows Funeral Service gently guided us through the process of organising Ian's funeral from start to finish. I really appreciated their support and guidance in this task, of which I had no experience. Lorne, Richard and Ashley showed kindness, respect and professionalism. It was a dignified, but simple funeral, which accorded with the family's wishes and the floral tribute was beautiful. Thank you all. Kate Upton

Cannot recommend Willows enough. They made the process so easy in such a difficult time and gave genuine care and consideration throughout. I could pick up the phone anytime to have my questions answered no matter how small.
Willows also introduced us to Claire (the celebrant we used) who was equally good. Again, treating us with such care and perfecting the whole experience.