What our families say about us.

Some feedback on our services kindly provided by our families.

We would just like to say thank you to Willows for the great service you provided at such a difficult time.  We really appreciate the care you took to ensure everything went off perfectly for our lovely Mum.”

All of you have been Wonderful throughout, Kind, Caring, Compassionate and dare I say “Great Value for money!”.”

Yesterday went very well indeed, thanks to various factors, but not least the excellent service provided by Willows.

Thanks again to yourself and to Nick and all the team.”

I just wanted to write and say a big thank you to everyone at Willows for the fantastic service we received from your company regarding Micks funeral.

From my first conversation with Karen, through to Paula’s continual support and then Ashley’s presence on the day, I don’t believe we could have wished for anything more.

It was a very moving experience and you were all very caring. Thank you again.”

Just wanted to thank you and Karen and Paula and all your staff for such a wonderful caring service you gave our family on Thursday 28th and the lead up to the day. Not having to stress about whether everything had been taken care of was a great ‘Peace of Mind’ at such a sad time.”

Also read through the comments and testimonials that our families have left us on our Google Business Page. We are very proud of the fact that we have a 5/5 Star Rating.

    review rating 5  Willows Funeral Services came highly recommended, by a friend in the trade, the insurance company and the celebrant I had asked to perform the service. From the very first contact Ashley was amazing, he was very professional, courteous and respectful. Our friend was collected from St Wilfrid's Hospice and taken to their chapel of rest. When we went in to see Ashley, he explained everything that would happen, gave us the choices of casket and what was included in their package. I was kept informed at all stages what was happening and that everything had been taken care of. On the day the cars turned up on time and were in immaculate order, all the attending staff were very professional and respectful, the journey was planned to take one last look at the sea. At the crematorium everything went like clockwork and everybody commented on how lovely the service was. I would recommend Willows with question, I just hope its a few more years before I need them again.

    thumb John Bellamy

    review rating 5  I am so glad that Willows were designated to collect my sister , as my brother in law Alan and I were impressed by the way they handled everything from that painful moment onward. Nothing was too much trouble and we were treated so kindly which helped us get through this sad process.

    thumb pam waite

    review rating 5  I would like to personally thank both Jeanette and Nick at willows, as much as I didn't want the day to happen, everything was perfect, from visiting my partner at his resting place to the day of the funeral. They did everything to make sure the day went smoothly and all my requests were met perfectly. I'm so glad I chose them to look after my partner. Thankyou x

    thumb Anna Deacon

    review rating 5  Went to willows at a bad time of our lives lost my mother. As soon as I entered the building I received a very warm welcome from jenette. I asked about all there services and they offered a great service and a great price . they offered a great service at the cheapest price in Eastbourne. We had the funeral service today . they turned up on time with great staff. And they made the day go well. THIS IS A GREAT COMPANY WHY GO ELSE WERE . BEST PRICES AND 100% SERVICE. THANK YOU WILLOWS

    thumb Chris Moffett

    review rating 5  Jeanette, Karen & Nick were amazing right from the very start of our difficult period. Detailed and transparent pricing with no hidden surprises and always kept us in the loop of how things were progressing with the arrangements. Any changes were accommodated without any hesitation and any worries were always explained in the finest detailed making the whole process of arranging our Dad's funeral as less stressful as possible. Thanks again guys for all your effort.

    thumb Myles Phago