• FPOTY_2020_Winner
  • Willows Funeral Service in Eastbourne

Nick and Karen are the proud owners of Willows Funeral Service in Eastbourne, East Sussex, an independently run family Funeral Directors business.

With 32 years experience in the funeral industry between them, Nick and Karen are also joined by Nick’s brother, Jason.

We are keen to make the funeral business more approachable at what is a very difficult time in peoples lives.

We want people to feel as comfortable as possible and we pride ourselves on our sensitive approach to guiding people through the process. It really is our family looking after your family.

Willows Funeral Service can take care of all aspects of a funeral and they also offer help and advice with pre-paid funeral plans and monumental masonry. Their office, which is at Station Parade in Eastbourne is tastefully decorated in a welcoming and calm manner with a contemporary yet comforting feel.

I’ve been in the industry for over 20 years and I’ve seen some huge changes.

These days families are keen to personalise the funeral of a loved one as much as possible and rightly so. We are family-led in everything we do – we are here to guide families through the process and make it as comfortable as possible for them.

Nick and Karen are also owners of Henfield Funeral Services located in the High Street of Henfield, West Sussex.

A dignified and affordable all inclusive cremation option for just £3150.

Find out about The Willows All Inclusive Option »

Latest News

Funerals and Coronavirus/COVID-19

As of Thursday 27th January 2022 the government has announced that the measures put in place under Plan B in England will be lifted.

The key points are:

  • There is no longer a legal requirement to wear a face covering but the government suggests that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.
  • We ask that everyone is to take a rapid lateral flow (LFD) test to manage your risk before attending a service or coming in to see us at the office, even if you don’t have symptoms. This will keep you & our staff safe & to minimise catching Covid-19.
  • There are no legal limits on the number of people who can attend funerals or commemorative events, however, those attending, arranging or managing such events should consider that it may be harder to manage the risk of spreading Covid-19 if spaces are crowded, and venue operators may choose to set their own limits.
  • There will be no requirement to stay two metres apart from people you do not live with, and venues are not required to follow social distancing rules.
  • Covid-secure rules, including table service requirements and restrictions on singing, chanting and dancing, have been lifted.

Temporary dividers and screens for vehicles – Limousines.
We will keep in place our limousine screens dividers to protect our staff & our families. We feel our families will feel safer with a screen in place while travelling.
We will also remain to offer the seating at the rear of the limousines only (6 seats in total) as we are unable to offer the use of the front seat .
Again this helps maintain social distancing between families & our staff to keep everyone safe.

We appreciate your understanding.

If you should have any questions or require any guidance on the above then please do not hesitate to contact us on 01323 733354.

Funeral Planner of the year award

Winner Golden Charter Funeral PlannerWe have had some fantastic news today to say we have won the Funeral Planner of the Year award for the South East England area for 2020.

We are now members of SAIF
The National Society of Allied & Independent Funeral Directors.

By choosing a SAIF member, bereaved families can be assured of a compassionate, professional approach, under pinned by our industry leading Code of Practice.

Nick and the SAIF President, Paul Bowley