Nick and Karen are the proud owners of Willows Funeral Service in Eastbourne, East Sussex, an independently run family Funeral Directors business.
With 32 years experience in the funeral industry between them, Nick and Karen are also joined by Nick’s brother, Jason.
We are keen to make the funeral business more approachable at what is a very difficult time in peoples lives.
We want people to feel as comfortable as possible and we pride ourselves on our sensitive approach to guiding people through the process. It really is our family looking after your family.
Willows Funeral Service can take care of all aspects of a funeral and they also offer help and advice with pre-paid funeral plans and monumental masonry. Their office, which is at Station Parade in Eastbourne is tastefully decorated in a welcoming and calm manner with a contemporary yet comforting feel.
I’ve been in the industry for over 20 years and I’ve seen some huge changes.
These days families are keen to personalise the funeral of a loved one as much as possible and rightly so. We are family-led in everything we do – we are here to guide families through the process and make it as comfortable as possible for them.
Nick and Karen are also owners of Henfield Funeral Services located in the High Street of Henfield, West Sussex.
A dignified and affordable all inclusive cremation option for just £3150.
Funerals and Coronavirus/COVID-19
Latest Government guidelines regarding Covid – 19 have changed in relation to Funeral Services and the required precautions that we now must take. These are effective from Monday 17th May 2021:
Face Coverings must still be worn both in our Premises and at all times within
Crematoria Chapels and all Places of Worship. Unless a person is exempt for medical reasons.
The number of mourners attending a Funeral is dependent on the size of the venue, to allow for the necessary social distancing. We will advise on each venue, when making funeral arrangements.
Unfortunately Singing during a Service is still prohibited to reduce the risk of spreading the Virus.
Regrettably at the present time, Family pall bearers are not permitted and we must ask that nobody approaches or makes contact with a loved ones Coffin once in place either in a place of worship or Crematorium. In line with this it is now a requirement that the curtains close at the Committal part of the service.
As of the 21st June 2021, we will review the current Guidelines, with the advice from the Government given.
We thank you for your understanding and continued co-operation at this difficult time.
If you should have any questions or require any guidance on the above then please do not hesitate to contact us on 01273 494688.
Funeral Planner of the year award
We have had some fantastic news today to say we have won the Funeral Planner of the Year award for the South East England area for 2020.
We are now members of SAIF
The National Society of Allied & Independent Funeral Directors.
By choosing a SAIF member, bereaved families can be assured of a compassionate, professional approach, under pinned by our industry leading Code of Practice.